A call is, generally speaking, a better lead than a click. But how much better is striking: calls have 30 to 50 percent conversion rates while clicks top out at 1 to 2 percent. That’s according to a new Call Intelligence Index report from Invoca.
The data in the report represent “more than 32 million phone calls placed to businesses across 40 industries in 2014.” The analysis determined that mobile marketing (search, display, etc.) was responsible roughly 54 percent of all calls to businesses. And 45 percent of calls to businesses came as a result of a mobile search.
Beyond this the overwhelming majority of business calls (75 percent) come from mobile phones.